Privacy Policy

Poslovnost (hereinafter referred to as: “Poslovnost”, “we”, “our website”) pays particular attention to protecting the privacy and personal data of its users. The processing of personal data is carried out in accordance with the Law on Personal Data Protection of Bosnia and Herzegovina, as well as relevant secondary legislation.

1. Principles of Personal Data Processing

Personal data is processed in accordance with the fundamental principles prescribed by law, including the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, and integrity and confidentiality, in accordance with the provisions of the law governing the general principles of processing.

Poslovnost processes only those personal data that are necessary for clearly defined and lawful purposes.

2. Types of Personal Data We Process

Poslovnost may process and publish certain information about its clients, exclusively with their prior approval or consent.

Such information may include:

  • the name of the client or company
  • the company or brand logo
  • client experiences, statements, and testimonials
  • other information voluntarily provided by the client and approved for publication

This information is primarily used for presenting client experiences, references, and business cooperation, and will not be used or published without the client's prior approval.

3. Legal Basis for Processing

Personal data is processed on the basis of the legal grounds prescribed by law, in particular:

  • based on the user's explicit consent
  • for taking steps at the user's request prior to entering into a contract
  • for compliance with legal obligations applicable to Poslovnost
  • on the basis of the legitimate interests of Poslovnost, provided that such interests do not override the rights and freedoms of the user

4. Cookies

The Poslovnost website uses only strictly necessary cookies, in accordance with regulations governing privacy protection in electronic communications.

4.1. Purpose of Strictly Necessary Cookies

Strictly necessary cookies enable:

  • the basic functionality of the website
  • secure navigation and protection of user sessions
  • system stability and security

Poslovnost does not use analytical, marketing, or third-party cookies, nor does it carry out automated decision-making or profiling of users.

5. Data Retention and Security

Poslovnost implements appropriate technical and organizational security measures in accordance with the law in order to prevent unauthorized access, loss, misuse, or unauthorized disclosure of personal data.

Personal data is retained only for as long as necessary to fulfill the purpose of processing or in accordance with statutory retention periods.

6. Sharing Data with Third Parties

Poslovnost does not disclose personal data to third parties, except where this is:

  • required by law
  • necessary for the technical maintenance of the system (e.g. hosting providers), subject to appropriate security measures

In all cases, personal data is processed in accordance with the provisions of the law governing processing carried out by data processors.

7. User Rights

In accordance with the Law on Personal Data Protection of Bosnia and Herzegovina, users have the right to:

  • request access to their personal data
  • request correction of inaccurate or incomplete data
  • request deletion of personal data where the legal requirements are met
  • object to or request restriction of processing
  • withdraw consent at any time

To exercise their rights, users may contact Poslovnost using the contact details available on the website.

8. Changes to the Privacy Policy

Poslovnost reserves the right to amend this Privacy Policy in order to comply with legal requirements or changes to the functionality of the website, while respecting the obligation of transparency.

All amendments and updates will be published on this page.

Last updated: September 1, 2026.